LeDesigner.EU (“we”, “our”, or “us”) is committed to protecting the privacy of our users (“you”, “your”, or “client”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR), French Data Protection Act (Loi Informatique et Libertés), and any other relevant European laws.
By using our platform, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Data Controller
LeDesigner.EU is the data controller responsible for the collection and use of your personal data. If you have any questions regarding this Privacy Policy or your personal data, you may contact us at:
- Company Name: LeDesigner.EU
- Address: 60 Rue François 1er, 75008 Paris
- Email: info@LeDesigner.EU
2. Data We Collect
We collect and process various types of personal data, including:
2.1. Data You Provide Directly
- Contact Information: Name, email address, postal address, phone number, etc.
- Payment Information: Credit/debit card details, billing information (processed securely via Stripe).
- Account Information: Username, password, and preferences.
- Business Information: Any details you provide regarding your business to help us deliver design services.
2.2. Automatically Collected Data
- Technical Data: IP address, browser type, device information, operating system, referring URL, pages you access on our platform.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies for site performance, analytics, and marketing purposes (see Section 9: Cookies).
3. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Performance of a Contract: Data is required to fulfill our contractual obligations to you, including providing services and processing payments.
- Legitimate Interests: Processing is necessary for our legitimate interests, such as maintaining platform security, improving services, or protecting against fraud.
- Legal Obligations: We may process your data to comply with applicable French and European laws and regulatory obligations.
- Consent: Where applicable, we will obtain your consent before collecting or using certain data, particularly in relation to cookies or marketing.
4. How We Use Your Data
We use your data for the following purposes:
- Service Delivery: To provide you with our design services and manage your account.
- Payment Processing: To securely process transactions through Stripe.
- Communication: To send service-related communications, respond to inquiries, or notify you of changes to our services.
- Legal and Compliance Obligations: To comply with legal and regulatory requirements under French and EU law.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. The retention periods are:
- Account Information: Retained as long as your account is active or as needed to provide you services.
- Transaction Data: Retained for at least 7 years to comply with tax and financial regulations.
- Security Data: Retained as long as necessary to maintain the security and integrity of the platform.
6. Sharing and Disclosure of Data
We do not sell your personal data to third parties. However, we may share your personal data in the following cases:
- Service Providers: We work with third-party providers, including Stripe for payment processing and various WordPress plugins, to deliver our services.
- Legal Compliance: We may disclose data to regulatory authorities, law enforcement agencies, or other third parties where required by law.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- SSL Encryption: All payment data and sensitive information are encrypted.
- Access Control: Only authorized personnel have access to your data.
Despite our efforts, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
8. International Data Transfers
Your data may be processed outside the European Economic Area (EEA) if our service providers operate in other regions. When we transfer data outside the EEA, we ensure that the transfer is subject to appropriate safeguards, including the use of Standard Contractual Clauses (SCCs) approved by the European Commission.
9. Cookies
We use cookies to enhance your experience, analyze site traffic, and serve targeted ads. You can control or disable cookies through your browser settings. However, please note that disabling certain cookies may affect the functionality of our platform. For detailed information, refer to our Cookie Policy.
10. Your Rights
Under the GDPR and French law, you have the following rights:
- Right to Access: You may request access to the personal data we hold about you.
- Right to Rectification: You may request correction of inaccurate or incomplete data.
- Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.
- Right to Restriction of Processing: You may request that we limit the processing of your data under certain circumstances.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format.
- Right to Object: You may object to the processing of your data for certain purposes, including marketing.
- Right to Withdraw Consent: Where we rely on consent, you may withdraw it at any time.
To exercise any of these rights, contact us at info@LeDesigner.EU
11. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you engage with.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page. Your continued use of the platform after any changes indicates your acceptance of the revised policy.